Distinguished by its focus on the development of the helper, its experiential emphasis, and the unique use of personal vignettes, Neukrug's easy-to-understand and comprehensive text provides an overview of the field of human services. It begins with discussions of history and current issues, followed by a chapter on standards as they relate to skills, credentialing, ethics, and accreditation. The book later moves on to cover important content areas that human service professionals must know and understand to be effective, including counseling theory, helping skills, group and family counseling, consultation and supervision, community organizing, human development, cultural competence, how to work with varied client populations, and research, evaluation, and assessment. The last chapter focuses on career development, including guidance about further education and insight into how career development models can be applied to the student and the student's clients.

1. Defining the Human Service Professional.
2. History and Current Issues in Human Services.
3. Standards in the Profession: Skill Standards, Credentialing, Program Accreditation, and Ethical Standards.
4. Theoretical Approaches to Human Service Work.
5. The Helping Interview: Skills, Process, and Case Management.
6. Development of the Person.
7. Couples, Family, and Group Helping.
8. Organizational and Community Change and the Role of Consultation and Supervision.
9. Culturally Competent Helping.
10. Working with Varied Client Populations.
11. Research, Evaluation, and Assessment.
12. Career Development, Processes, and Resources: Your Future in Human Services.

Appendix A: Websites of Professional Associations.
Appendix B: Ethical Standards of Human Service Professionals.
Appendix C: Overview of DSM-5 Diagnostic Categories.
Appendix D: Consultation at a Mental Health Center.
Glossary.

AUTHOR
Edward S. Neukrug
Old Dominion University

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